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Responsible Gaming
Gambling should remain entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are designed to produce outcomes based on chance or other rules, so past results do not predict future results. A win does not mean that another win is more likely, and a loss cannot be recovered simply by continuing to play. Every wager carries a possibility of losing money.
Australian players should only gamble with money and time they can comfortably afford to lose. Gambling should be treated as a leisure activity, similar to other forms of paid entertainment. It should not be considered a source of income, an investment, a solution to debt or a way to deal with stress, loneliness or difficult emotions.
Before you play, decide what you are willing to spend and how long you intend to participate. Once that amount or time has been reached, stop. Avoid changing your plan while you are playing, particularly after a loss or during an emotional moment. Taking regular breaks can help you stay aware of how long you have been playing and how much you have spent.
- Only gamble with disposable money, never money needed for rent, bills, food, education or other essentials.
- Set a time limit before you start and take regular breaks.
- Keep gambling separate from your everyday finances.
- Do not borrow money, use credit for gambling or sell belongings to continue playing.
- Avoid gambling when you are upset, tired, affected by alcohol or other substances, or trying to escape problems.
- Do not chase losses by increasing stakes or playing for longer.
- Remember that free time away from gambling is an important part of balance.
Tools to help you stay in control
Planning ahead can make it easier to maintain control. BizBet Casino may provide account and play-management features that allow eligible customers to set personal boundaries. The availability, operation and conditions of these features can vary, so review the information shown in your account and contact the appropriate support channel if you need help understanding an option.
Deposit and spending limits
A deposit or spending limit can restrict the amount you add to your account during a selected period. Choose an amount that fits comfortably within your personal budget. A limit is most useful when it is set before gambling begins and is not treated as a target. Consider your income, regular expenses, savings commitments and any existing debts when deciding what is affordable.
Time and session controls
Time reminders, activity statements and breaks can help you monitor your play. Check your account activity regularly so you can see deposits, wagers, outcomes and withdrawals. If you notice that sessions are becoming longer, more frequent or more expensive, stop playing and reassess your gambling.
Temporary breaks and self-exclusion
If gambling is becoming difficult to manage, consider taking a temporary break or requesting self-exclusion. Self-exclusion is a stronger restriction intended to prevent access for a chosen period or under the applicable process. During self-exclusion, do not create or use another account and do not attempt to bypass the restriction. If you request this type of support, provide accurate information and follow the instructions supplied by the operator.
Account restrictions may not immediately resolve the causes of harmful gambling on their own. Combining practical controls with support from a qualified professional, a trusted person or an Australian gambling-help service can provide a more effective approach.
Recognising when gambling may be harmful
Problem gambling can affect anyone, regardless of age, income or previous experience. It may develop gradually, and a person may not recognise the impact until gambling affects finances, relationships, work, study, health or daily routines. Early action is important. You do not need to wait for a crisis before asking for help.
Consider taking a break and seeking support if you experience one or more of the following signs:
- Spending more time or money gambling than you intended.
- Trying to win back losses by placing larger or more frequent bets.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding gambling activity, deposits, losses or account statements from others.
- Borrowing money, missing payments or using essential funds to gamble.
- Thinking about gambling throughout the day or allowing it to affect work, study or family life.
- Continuing to gamble despite financial, emotional, health or relationship problems.
- Feeling guilt, shame, regret or loss of control after gambling.
- Neglecting sleep, meals, responsibilities or other interests.
- Using gambling to cope with stress, sadness, boredom or other difficult feelings.
If any of these signs feel familiar, stop gambling and speak with someone you trust. A financial counsellor, health professional or specialist gambling service can help you understand your options without judgement. Australian support services can provide confidential information, practical guidance and referrals. If gambling has contributed to immediate financial or personal danger, seek urgent assistance from an appropriate emergency or crisis service.
Our approach and your responsibilities
BizBet Casino aims to support informed and responsible participation. We may use account information and activity patterns to identify signs that a player may need assistance, subject to applicable privacy obligations and our terms. Where appropriate, we may contact a customer, suggest a break, apply account restrictions or take other steps designed to reduce potential harm. These actions may affect access to an account or services.
Customers are responsible for providing accurate account information, keeping login details secure and using an account only for themselves. Do not allow another person to gamble through your account, and do not create additional accounts to avoid a restriction, limit or exclusion. If you share a household or device with another person, take reasonable steps to protect your account and payment information.
You should review your gambling activity regularly and tell us if you believe you are losing control. If you ask for help, provide clear information about the restrictions you need. We cannot guarantee that any tool will prevent all gambling activity, particularly where a person attempts to avoid or bypass controls. Responsible gaming tools work best when used honestly and together with independent support.
Gambling is not suitable for everyone. You must meet the applicable legal age and location requirements before using gambling services. Do not gamble if you are underage, self-excluded, affected by a condition that makes gambling unsafe for you, or prohibited from participating under applicable laws or account terms.
For more information about limits, breaks, self-exclusion or account support, use the available customer support and account-management options on the BizBet Casino website. We will not ask you to provide unnecessary personal information when discussing responsible gaming. Read this page together with the applicable terms, privacy information and any responsible gaming notices displayed during account use.